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Call Management |
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“Most companies receive as many telephone calls as they make” “Inbound calls are generally much more important than outbound because they come from customers, suppliers etc.” “Handling inbound calls efficiently can increase your business, yet most companies cannot afford the sophisticated equipment required” NOW THEY CAN Call management functionality sits behind any non geographic number - 0800, 0845, 0870, 0871 Provides complete call centre functionality through equipment in Synergy Telecoms ’s network rather than at the customers premises. “a virtual call centre” Any type of incoming call profile can have a solution tailored to improve effectiveness and overall handling capability of the customer. A well handled incoming call speaks volumes for the way your company likes to operate. |
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