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Call Management |
| CALL MANAGEMENT PRODUCTS 1. Call divert on busy or ring tone no reply. 2. Geographic routing based on location of caller. 3. Call divert depending upon date or time. 4. Calls diverted to various destinations on a ratio basis. 5. Interactive voice response (IVR). a) Auto attendant. b) Data capture. c) Recorded announcement. d) Call queuing. 6. Call recording. 7. Call statistics. All services are based at network level and do not require any equipment at the customer premises. |
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